All articles ← Knowledge Base Can I get a refund? Can I license only one clip without subscribing for an entire year? Do I need to credit Pro Video Factory for using the content? For how long is a license valid? How can I add a video to cart? How can I add a video to Favorites? How can I find out the details of the video? How can I get an invoice of my order? How do I buy credits? How do I change my password? How do I delete my account? How do I download my purchased videos? How do I license a video? How do I make a new account? How do I recover my password? How do I search for videos? How do I subscribe and become a member? How do I upgrade my subscription plan? How does the licensing work? How to I change the payment method? What are the credits? What does royalty-free mean? What is a subscription plan? What payment methods are accepted? Where can I find the videos added to Favorites?